With the travel posts done, now comes the "much-awaited" review of makemytrip.com. :-p
I will first give a description of our interaction with the company and then provide the pros and cons.
When hubby and I decided to go to Singapore - Malaysia for our vacation, we checked out a few different tour operators and then based on cost-benefit analysis, finalized on makemytrip.com. During our research on various operators, we had already decided on which tour suited us best - based on no. of places, cost, no. of days and the pre-decided dates of the tours.
The first thing before finally deciding to go with makemytrip was to check the websites of the hotels which they were providing and decide whether we were fine with them. We did not much like the look of Cherry Loft Apartments which they were providing for Singapore, but decided to go ahead since any place in Singapore couldn't be that bad. Tip: Always check out the websites of the hotels being provided before deciding to book.
Once we had finalized on the trip to take, we called up the number provided for customer care rather than booking online (which provided INR500 discount per person) since we had a lot of questions which needed to be answered before we finalized the trip. The customer care number "eventually" directed us to a "Travel Specialist" (TS). It would take a long stretch of imagination to think of the TS as a 'specialist' as he knew very little about the travel aspect of the trip. We asked him our queries, of which he could only answer a few and said that he would get back to us on the rest after confirming.
I will first give a description of our interaction with the company and then provide the pros and cons.
When hubby and I decided to go to Singapore - Malaysia for our vacation, we checked out a few different tour operators and then based on cost-benefit analysis, finalized on makemytrip.com. During our research on various operators, we had already decided on which tour suited us best - based on no. of places, cost, no. of days and the pre-decided dates of the tours.
The first thing before finally deciding to go with makemytrip was to check the websites of the hotels which they were providing and decide whether we were fine with them. We did not much like the look of Cherry Loft Apartments which they were providing for Singapore, but decided to go ahead since any place in Singapore couldn't be that bad. Tip: Always check out the websites of the hotels being provided before deciding to book.
Once we had finalized on the trip to take, we called up the number provided for customer care rather than booking online (which provided INR500 discount per person) since we had a lot of questions which needed to be answered before we finalized the trip. The customer care number "eventually" directed us to a "Travel Specialist" (TS). It would take a long stretch of imagination to think of the TS as a 'specialist' as he knew very little about the travel aspect of the trip. We asked him our queries, of which he could only answer a few and said that he would get back to us on the rest after confirming.
